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Termease Dashboard

Take control of your appointments and streamline your business.

Stop Appointment Chaos, Streamline Your Schedule. Grow Your Business

Problem

Endless phone calls and emails for appointment scheduling can be tiring. Missed appointments and wasted time due to disorganized bookings can hamper businesses.

Solution

Effortless Appointment Management: Termease Dashboard provides a central hub to manage all appointments, online booking for clients, automated reminders, and valuable analytics for data-driven decisions. Improve client communication with a built-in communication platform.

Tools

Project

Timeline

  • Miro

  • Figma

  • Draw.io

  • Self-initiated

  • Overall: 4 weeks

  • Discover & Research: 1 week

  • Design: 2.5 weeks

My Design Process

Target Users

Healthcare Providers

Doctors, dentists, therapists, and other healthcare professionals heavily rely on managing appointments and patient flow.

Salons and Spas

Appointment scheduling is core to their business, with stylists, masseuses, and other service providers needing efficient management.

Home Service Providers

Plumbers, electricians, and other service providers can manage customer appointments and technician schedules.

Fitness Centers and Gyms

Appointment dashboards can manage personal training sessions, group classes, and facility reservations.

Research Insights

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Pain Points - Business owners

“I wish to keep track of my schedule, but there is so much scheduling chaos due to scattered booking information done through phone calls, and emails.”

Problem Statement

How can we streamline business appointment scheduling, eliminating wasted time and missed bookings to boost growth and customer satisfaction?

Personas​

Aspiration

I would enhance efficiency. I hope to view all appointments in one place so that healthcare providers can minimize time spent juggling paper calendars, emails, and phone calls.

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Frustration

  • No smoother patient flow throughout the day.

  • Uneven management between staff.

  • When patients do not show up for appointments.

Prototyping

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Visual Concept

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Typography:
  • Libre Bodoni
  • Manrope
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Design overview

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Ditch the scheduling headaches!

Termease Dashboard streamlines appointments reduces no-shows, and boosts your business growth.

  • Take control of your time. empowers you to manage appointments efficiently, and gain valuable insights.

  • Stop missing out! helps you maximize revenue with a user-friendly booking system and data-driven scheduling.

At-a-Glance overview

  • Streamline your workflow with a comprehensive appointment view.

  • Detailed information including Customer name, appointment date & time.

  • You can edit the appointment details (date, time) by clicking the manage button. Reschedule or cancel the appointment. Also, you can send quick messages directly to the customer.

Unified Calendar

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You can toggle between calendar views to have a consolidated view of your entire appointment schedule. This centralized calendar eliminates the need to sift through scattered information, saving you valuable time and minimizing the risk of missed appointments.

Foster customer loyalty with reviews & feedback

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Gain valuable insights into your customer experience and build lasting relationships with Termease Dashboard's dedicated review management system.

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Takeaways

Overall, designing a dashboard requires a user-centric approach that prioritizes efficiency, clarity, and actionable data to empower business owners to manage appointments, reviews, and their overall business health effectively.

Conducting user research with target business owners can provide valuable insights into their specific pain points and desired functionalities for the dashboard.

Thank you for reading my case study!

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